Find answers to the most commonly asked questions about our services, policies, and more.

All care is delivered by the trained and vetted professionals within the Suite of Services team.
Suite of Services focuses on care, safety and wellbeing support rather than cleaning or household chores.
Support can be arranged based on individual needs, from occasional visits to more regular assistance.
We require a six-month commitment to ensure continuity and consistency of care.
Yes. Care packages are reviewed regularly and can be adjusted as your needs evolve.
A comprehensive baseline assessment allows us to understand your current needs and design the right level of support. This is a compulsory once-off fee.
Medical aid may cover the baseline medical assessment. We recommend confirming directly with your provider.